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Contact

Email us

support@dlguide.co.uk

We reply within 2 working days. There’s no contact form, so nothing you send is stored on this website.

We can help with

  • downloads that didn’t arrive, and files that won’t open (tell us within 24 hours of purchase, see our Refund and Cancellation Policy);
  • questions about what the kit covers before you buy;
  • the licence, including reporting a copy you think is unauthorised;
  • the kit in another format, if you need it for accessibility reasons.

We can’t help with

  • reviewing your letter, your evidence or your case: nobody reviews individual cases, so please don’t send medical records or case papers;
  • medical questions, or whether you should drive: please ask your doctor;
  • the progress of your DVLA application: only DVLA can tell you that.

Payments

Dodo Payments takes payment as the merchant of record. For a question about a charge, your receipt includes Dodo Payments’ contact details, and its page Why do I have a charge from Dodo Payments? explains the statement entry.

Business details

Trading name
DL Guide
Business name
Vighnesh G Warrier
Address
G1204, Sumadhura Eden Garden, Whitefield, Bengaluru, Karnataka 560067, India
Country
India
Email
support@dlguide.co.uk

Not affiliated with DVLA, the Department for Transport, HM Courts & Tribunals Service or any government body. General information, not legal or medical advice.

Guides

  • Licence revoked on medical grounds: what to do next
  • How to appeal a DVLA medical decision
  • Section 88: can you drive while DVLA decides?
  • Reapplying after a medical revocation
  • Getting your DVLA medical file
  • DVLA medical delays: what you can do
  • Complaining to DVLA about a medical case
  • DVLA medical addresses: where to send each letter
  • Voluntary surrender or revocation: getting your licence back
  • HGV or bus licence revoked on medical grounds
  • DVLA medical forms by condition

Policies

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  • Refunds and cancellation
  • Privacy
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  • Disclaimer
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Help

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Payments, VAT, receipts and refunds are handled by Dodo Payments, the merchant of record for your purchase. DL Guide’s business name, address and contact details are on the contact page.

© 2026 DL Guide. Crown copyright material is used under the Open Government Licence v3.0.