DVLA medical addresses: where to send each letter

DVLA’s medical letters don’t all go to one place. GOV.UK gives a different address for further evidence, a reapplication, a notice that you’re appealing, a subject access request and a complaint. This page lists each one as GOV.UK published it in October 2026, with the page it comes from, so you can check it on the day you send.

We’re not DVLA. DL Guide is an independent publisher. We can’t pass anything on to DVLA, look up a case or tell you how an application is progressing: only DVLA can.

Postal addresses for a medical case

• Further medical evidence, after a revocation or refusal

  DM Further Evidence
  DMI Support
  D5
  DVLA
  SA99 1DL

  GOV.UK says to include relevant information that wasn’t in the original assessment, proof that you meet the standard explained in your letter, and the reference number from the letter. Source: GOV.UK, What DVLA will decide.

• Reapplying by post

  Drivers Medical Group
  DVLA
  Swansea
  SA99 1TU

  With the form for your health condition and a D1 (car or motorcycle) or a D2 (bus, coach or lorry). Source: GOV.UK, Reapply for a driving licence following a health condition.

• Telling DVLA you’re appealing (England and Wales)

  Driver and Vehicle Licensing Agency
  Drivers Medical Group
  Swansea
  SA99 1DF

  GOV.UK gives this address directly under its appeal guidance, and the kit uses it for the written notice. The appeal itself is made to your local magistrates’ court. Source: GOV.UK, What DVLA will decide.

• Asking for your DVLA file (subject access request)

  Subject Access Request (SAR) Enquiries
  DVLA
  Swansea
  SA99 1BX

  Or email the form or a letter to SubjectAccess.Requests@dvla.gov.uk. GOV.UK asks you not to use these contact details for general enquiries. Source: GOV.UK, Make a subject access request to DVLA.

• A complaint about how your case is being handled

  Complaints Team
  DVLA
  Swansea
  SA6 7JL

  Or online. DVLA aims to send a full reply within 10 working days. The Head of Complaints, the next step, uses the same address (or online) and doesn’t deal with general enquiries. Source: DVLA complaints procedure.

Forms that carry their own address

• Telling DVLA about a condition. GOV.UK says car and motorcycle drivers can report their condition online when they check it. Bus, coach and lorry drivers send a form or questionnaire to DVLA, and the address you need is on the form. Our guide to DVLA medical forms by condition lists them.
• Surrendering your licence for a medical reason. GOV.UK says to send the declaration of voluntary surrender (car or motorcycle) or form VOC99/CERT (bus, coach or lorry) with your licence, and that the address is on the form. Our guide to voluntary surrender and revocation explains what changes when you want to drive again.

Email, phone and webchat

The only DVLA email address the kit gives is the subject access address above, and GOV.UK asks people not to use it for general enquiries. For a question about a medical case, GOV.UK’s Contact DVLA service finds the right phone number, email or postal address, including for health conditions and driving. DVLA’s complaints procedure says contacting the team dealing with your case is often the quickest way to resolve a query, so start there before you complain.

Before you post anything

• Check the address on the GOV.UK page on the day you send: DVLA addresses change.
• Put your reference number, driver number and date of birth at the top of every letter.
• Send copies, never originals. Use a tracked, signed-for service, keep the receipt and note the date.
• If you’re helping someone, the driver signs, or you enclose their signed authority for you to act for them.

Northern Ireland

Licences in Northern Ireland are handled by the Driver and Vehicle Agency (DVA), not DVLA, so none of these addresses applies there.